NEXT SFA
Orders taken directly on a tablet during the customer visit.
CASE STUDY · PHARMA DISTRIBUTION
Prisum Healthcare
Industry: distribution of natural health products and pharmaceuticals to hospitals, pharmacies, health food stores and key accounts.
From the customer's order to the fiscal document, everything happens in a single flow, and management sees the result the same day.
Working together since 2008
5 integrated solutions
Expansion to Greece, 2020
Our partnership with NEXT iSolutions has turned Prisum Healthcare into an example of digital transformation, where innovation and efficiency define every operational process.
About Prisum Healthcare
Since 2001, Prisum Healthcare has brought the Himalaya cosmetics range, made from 100% natural ingredients, to the Romanian market. In 2005, the company launched a business line dedicated to products from CSL Behring, a global leader in plasma-derived biotherapies.
The company has built a complex distribution system with several channels: directly to hospitals, pharmacies and health food stores, and through key accounts such as Farmacia Tei, Dr. Max, Dona, Fildas and Alliance.
With tens of thousands of products and such different sales channels, the same information (stock, price, promotion, balance) has to be identical in the field, in the warehouse and in accounting.
Business requirements
Prisum Healthcare hired NEXT iSolutions to integrate operations across its sales, logistics, and finance and accounting departments.
The main goal was to streamline work and speed up processes, from the moment a customer places an order to processing the requested products, delivering them and issuing the related fiscal documents.
- One flow, four departmentsAn order is entered once and moves through sales, the warehouse and invoicing without being retyped.
- The same data everywhereThe field sales rep, the warehouse operator and the accountant see the same stock levels, prices and balances.
- Decisions based on figures, not estimatesManagement needs consolidated reports from every system, without manually compiled spreadsheets.
Solutions implemented
Five integrated systems, with a single source of truth for every piece of information.
WinMENTOR ENTERPRISE
Accounting, finance, purchasing and sales, with tax returns generated automatically.
NEXT WMS
Warehouse operations run on mobile scanners.
CAS genesisWorld
Relationships with hospitals and doctors, with a complete history.
Power BI
Data from every system, consolidated into a single dashboard.
The digitalization journey, step by step
Nothing changed overnight. The system was built one piece at a time, as the company grew.
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2008: the first ERP system
The collaboration starts by integrating finance and accounting with operations (sales, warehouse, invoicing) on the ERP system, together with the sales force automation solution.
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Selling moves to the field
The sales team takes orders directly on tablets, with instant access to stock levels, prices, promotions and customer balances.
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Medical promotion moves to CRM
Relationships with hospitals and doctors move to CAS genesisWorld: promotional activities are tracked, contacts are kept up to date and interactions are highly personalized.
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A fully digital warehouse
Tens of thousands of products are stored and processed with NEXT WMS, and daily operations run on mobile scanners.
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Reports for the whole company
Data from every system is consolidated and analyzed in Power BI. Even employee bonuses are awarded based on the indicators in the system.
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Tax returns and reporting
Accounting, finance, purchasing and sales work in the same system, which generates statutory returns automatically and connects to e-Factura and e-Transport (Romania's national e-invoicing and goods transport reporting systems).
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2020: the project crosses the border
In recognition of the partnership, Prisum asked NEXT iSolutions to implement SOFTONE ERP for its new Greek company, Prisum Hellas, choosing a trusted partner over local vendors.
Results achieved
Higher operational efficiency
Digital workflows and faster processes across departments.
Real-time visibility
Easy access to centralized reports and analysis, with data consolidated from every system in use.
An optimized warehouse
Fully automated warehouse processes, run on mobile devices.
Better customer relationships
Personalized interactions and a complete history, kept in one place.
Automated sales
Quick access to stock levels and orders taken directly in the field.
Does your workflow break down between departments?
We start where information gets lost and work all the way to the fiscal document.